FAQs
Do I need a referral?
No, a referral is not required to see a counsellor.
What are the session fees?
Payments can be made by cash, direct deposit or EFTPOS immediately following your session. Afterpay is also available for in-office sessions. Telehealth sessions must be pre-paid prior to your session. If you are a plan managed NDIS client your invoice will be sent directly to your plan manager. If you are an EAP client (Employee Assistance Program) your invoice will be sent directly to your employer.
Counselling sessions run for 60 minutes.
Standard Session Fee
$150
Concession Card Holder Session Fee*
$120
* Concession rates are offered to clients who can produce a current Pension Card or Healthcare Card at the time of the first session. The discount will be offered on each session for as long as the Pension Card or Healthcare Card remains valid.
NDIS Session Fee
NDIS sessions are charged according to fees set down by the NDIA.
Report writing will be charged at the hourly rate.
After Hours Fee
Sessions run after 5pm Monday to Friday or at any time on a Saturday incur an additional charge of $20.
Will Medicare reimburse me for my counselling session?
No, counselling provided by registered counsellors does not attract a Medicare rebate.
Can I get a rebate on session fees with my private health insurance?
Clients who have appropriate policy coverage with the below private health funds will be able to claim some of the cost of counselling sessions directly from their insurer. If you intend on claiming, please be mindful of checking any waiting periods and annual claim limits with your insurer before commencing counselling sessions.
Police Health Fund
Emergency Services Health
Phoenix Health
St Lukes Health
GMHBA
CUA Health (telehealth only)
Teachers Union Health
AIA
Westfund
Bupa
Medibank
HCF
ahm
How many sessions will I need?
This will depend on the nature of the concerns and the rate at which progress is made, something that is regularly assessed by both client and counsellor as therapy unfolds.
Generally, there are few or no constraints on the number of sessions you can access and this often results in a deeper level of exploration and a greater sense of personal control over your own growth, healing or change.
What is She Counselling’s cancellation policy?
If you ever need to cancel a scheduled counselling session, please do so at least 24 hours in advance by calling 0412 707 242. If you do not cancel a scheduled session with at least 24 hour’s notice, or if you fail to attend a scheduled session, the full session fee will be payable.
How do I book a session?
You can book here or reach out via the contact page.
Do you work with NDIS clients?
Yes. She Counselling works with self managed and plan managed NDIS clients.
What days are sessions available?
Sessions are available throughout the week, please check here for current availability. Wednesday night and Saturday morning sessions may also be available from time to time, subject to an after hours surcharge. All sessions are by appointment only.
Do you offer after hours services?
After hours appointments may be available, please get in contact if you require more information. All after hours appointments incur an after hours fee.
Do you take EFTPOS?
Yes. Payments can be made via EFTPOS.
What is your address?
Suite 3D / 341 Bong Bong St, Bowral NSW 2576
Is your office accessible?
She Counselling's office is located on the second storey of an older building where entry can only be gained via stairs. Should you have accessibility needs, please reach out to discuss how we may be able to meet these needs.
Where is the best parking?
Parking is available on Boolwey St, Bowral (out the front of Kmart) or longer term parking is available on Wattle Lane, Bowral.
Can I bring my baby with me?
Yes! We have loads of toys and activities for kids should you need to bring your baby or young child along with you. Once the child is old enough to understand conversations and listen in, however, it's best they do not attend with you.
Are toilet facilities available?
Yes, toilet facilities are available.
Is public transport available?
The closest train station is Bowral which is less than 5 minutes walk from the office. Buses also run through Bowral and surrounding areas.
Do I need a referral?
No, a referral is not required to see a counsellor.
What are the session fees?
Payments can be made by cash, direct deposit or EFTPOS immediately following your session. Afterpay is also available for in-office sessions. Telehealth sessions must be pre-paid prior to your session. If you are a plan managed NDIS client your invoice will be sent directly to your plan manager. If you are an EAP client (Employee Assistance Program) your invoice will be sent directly to your employer.
Counselling sessions run for 60 minutes.
Standard Session Fee
$150
Concession Card Holder Session Fee*
$120
* Concession rates are offered to clients who can produce a current Pension Card or Healthcare Card at the time of the first session. The discount will be offered on each session for as long as the Pension Card or Healthcare Card remains valid.
NDIS Session Fee
NDIS sessions are charged according to fees set down by the NDIA.
Report writing will be charged at the hourly rate.
After Hours Fee
Sessions run after 5pm Monday to Friday or at any time on a Saturday incur an additional charge of $20.
Will Medicare reimburse me for my counselling session?
No, counselling provided by registered counsellors does not attract a Medicare rebate.
Can I get a rebate on session fees with my private health insurance?
Clients who have appropriate policy coverage with the below private health funds will be able to claim some of the cost of counselling sessions directly from their insurer. If you intend on claiming, please be mindful of checking any waiting periods and annual claim limits with your insurer before commencing counselling sessions.
Police Health Fund
Emergency Services Health
Phoenix Health
St Lukes Health
GMHBA
CUA Health (telehealth only)
Teachers Union Health
AIA
Westfund
Bupa
Medibank
HCF
ahm
How many sessions will I need?
This will depend on the nature of the concerns and the rate at which progress is made, something that is regularly assessed by both client and counsellor as therapy unfolds.
Generally, there are few or no constraints on the number of sessions you can access and this often results in a deeper level of exploration and a greater sense of personal control over your own growth, healing or change.
What is She Counselling’s cancellation policy?
If you ever need to cancel a scheduled counselling session, please do so at least 24 hours in advance by calling 0412 707 242. If you do not cancel a scheduled session with at least 24 hour’s notice, or if you fail to attend a scheduled session, the full session fee will be payable.
How do I book a session?
You can book here or reach out via the contact page.
Do you work with NDIS clients?
Yes. She Counselling works with self managed and plan managed NDIS clients.
What days are sessions available?
Sessions are available throughout the week, please check here for current availability. Wednesday night and Saturday morning sessions may also be available from time to time, subject to an after hours surcharge. All sessions are by appointment only.
Do you offer after hours services?
After hours appointments may be available, please get in contact if you require more information. All after hours appointments incur an after hours fee.
Do you take EFTPOS?
Yes. Payments can be made via EFTPOS.
What is your address?
Suite 3D / 341 Bong Bong St, Bowral NSW 2576
Is your office accessible?
She Counselling's office is located on the second storey of an older building where entry can only be gained via stairs. Should you have accessibility needs, please reach out to discuss how we may be able to meet these needs.
Where is the best parking?
Parking is available on Boolwey St, Bowral (out the front of Kmart) or longer term parking is available on Wattle Lane, Bowral.
Can I bring my baby with me?
Yes! We have loads of toys and activities for kids should you need to bring your baby or young child along with you. Once the child is old enough to understand conversations and listen in, however, it's best they do not attend with you.
Are toilet facilities available?
Yes, toilet facilities are available.
Is public transport available?
The closest train station is Bowral which is less than 5 minutes walk from the office. Buses also run through Bowral and surrounding areas.
